Pantrio · Support
How can we help?
Find quick answers below, or write to us — we reply to every message.
Contact support
Email us and we'll usually reply within 2 business days.
hi@kaielian.com
To help us help you faster, include:
- Your device model and iOS version
- The app version
- What happened, and the steps to make it happen again
- Screenshots or a screen recording if you can
Quick help
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Your data & privacy
See what we collect, turn off analytics or ask us to delete your data.
Privacy choices -
Report a bug
Tell us what happened and include your device, iOS version and app version.
Frequently asked questions
Is Pantrio really free?
Yes — Pantrio is completely free with no ads and no in-app purchases.
Why does Pantrio need camera access?
Only to scan barcodes. Images are processed on your device and never uploaded.
How do I share my pantry with family?
Open Settings › Household and send an iCloud invitation to anyone with an Apple ID.