Hushtime · Support

How can we help?

Find quick answers below, or write to us — we reply to every message.

Contact support

Email us and we'll usually reply within 2 business days.

hi@kaielian.com

To help us help you faster, include:

Your device model and iOS version
The app version
What happened, and the steps to make it happen again
Screenshots or a screen recording if you can

Quick help

Restore purchases

Signed in with the same Apple ID? Open the app's settings or paywall and tap “Restore Purchases”.
Manage or cancel a subscription

Subscriptions are handled by Apple. Open Settings › your name › Subscriptions, or use the link below.
Open subscriptions
Request a refund

Refunds for App Store purchases are processed by Apple, not by us.
Report a problem to Apple
Your data & privacy

See what we collect, turn off analytics or ask us to delete your data.
Privacy choices
Report a bug

Tell us what happened and include your device, iOS version and app version.

Write to support

This opens your email app with the details below filled in — you can edit anything before sending.

Topic App version (optional) Details Want to add a screenshot? Attach it once your email app opens.

Frequently asked questions

When will Hushtime be available?

Soon! Hushtime is in final testing. Email us if you'd like to join the beta.

Will I need an account?

Only if you want to sync mixes across devices. You can delete your account in the app at any time.