Tallyo · Support

How can we help?

Find quick answers below, or write to us — we reply to every message.

Contact support

Email us and we'll usually reply within 2 business days.

hi@kaielian.com

To help us help you faster, include:

Your device model and iOS version
The app version
What happened, and the steps to make it happen again
Screenshots or a screen recording if you can

Quick help

Request a refund

Refunds for App Store purchases are processed by Apple, not by us.
Report a problem to Apple
Your data & privacy

See what we collect, turn off analytics or ask us to delete your data.
Privacy choices
Report a bug

Tell us what happened and include your device, iOS version and app version.

Write to support

This opens your email app with the details below filled in — you can edit anything before sending.

Topic App version (optional) Details Want to add a screenshot? Attach it once your email app opens.

Frequently asked questions

Is there a subscription?

No. Tallyo is a one-time purchase that includes every future update.

Does Tallyo collect any data?

No. Tallyo has no analytics and no third-party SDKs. Your counts stay on your devices.